Privacy Policy

Introduction

Welcome to PickleballGo, a subsidiary of GetCallerId, LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our iPhone app and services.

Our Commitment to Your Privacy

Information We Collect

1. Information You Provide

• Email address (for account creation and communication)
• Username or display name
• Pickleball-related data (game stats, scores, practice sessions)
• Profile information you choose to add

2. Information Collected Automatically

• Device information (iPhone model, iOS version)
• App usage data and analytics
• Performance data to improve the app experience

3. Motion and Sensor Data

We may access your device's accelerometer and gyroscope to analyze your pickleball activity. This data is used solely to provide feedback and is not shared with third parties for marketing or advertising purposes.

How We Use Your Information

We use your information to:

• Provide and maintain the PickleballGo app services
• Track your pickleball practice progress and improvement
• Send you updates about your account and app features
• Improve our app based on usage patterns
• Provide customer support
• Organize contests and distribute prizes

Data Security

Subscription and Payment Data

Payment Information: All subscription payments are processed through the Apple App Store. We do not collect or store your credit card, debit card, or other payment method information. Your interactions with the App Store are governed by Apple's Privacy Policy.

Third-Party Services

We may use third-party services for:

• Analytics (to improve app performance)
• Payment processing (we never see your credit card details)
• Cloud hosting and data storage

These services have their own privacy policies and we encourage you to review them.

Advertising and Analytics

We use Google Ads and related advertising services to measure the effectiveness of our marketing campaigns and to show you relevant advertisements. When you interact with our ads or use the App, certain information may be shared with Google, including:

• Device identifiers (such as advertising ID)
• IP address
• App usage events (such as app installs or in-app actions)

This information is used to measure ad performance, attribute conversions, and serve personalized ads. Under California law (CCPA), sharing this data with advertising partners may be considered a "sale" of personal information.

You can opt out of personalized advertising by adjusting your device settings. On iOS, go to Settings > Privacy > Tracking and disable "Allow Apps to Request to Track." You may also visit Google's Ad Settings to manage your ad preferences.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt out of the "sale" of your personal information. As described above, we share certain data with advertising partners which may constitute a sale under CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Data Retention and Deletion

Data Retention: We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account or request that we no longer use your information, you may do so through the settings menu in the App or by contacting us at support@mygolfgo.com. Upon account deletion, we will remove your personal data from our active databases within 30 days.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

PickleballGo is part of the GetCallerId, LLC family of apps, which also includes GolfGo.